The IRS is on a hiring spree! They have hired almost 10,000 new employees in 2019 and they are anticipating hiring another 5,000 in 2020. This is still down about 25% from what the IRS was employing in 2011.
Under the Taxpayer First Act, the IRS has been tasked with improving the taxpayer experience. There have been many new tax laws implemented over the past couple of years; having additional staff helps the IRS to be able to both enforce the new laws and ensure that there are agents available to assist the public.
The goal of the IRS is to enhance the public’s relationship with them. They are looking for better interactions and better customer service. Staffing is one of their top priorities at this point. Many people have retired over the past decade, and they previously have not had the budget to backfill the positions.
The great news is by hiring a professional Certified Public Accounting firm like Callahan and Associates, LLC, you are in a better position to be protected from the new laws. We stay current on the new laws that come out and ensure that we are taking advantage of the new laws as well.